Privacy Policy

Privacy Policy - the basics

At Ultivate Pty Ltd, we respect your privacy and are committed to protecting your personal information.

Information We Collect

We may collect personal information such as your name, contact details, health information (for clinical services), and payment details. This helps us provide safe, professional, and tailored services.

How We Use Your Information

Your information is used to:

Deliver clinical and non-clinical programs,
Communicate with you about appointments, workshops, and resources,
Process payments and rebates,
Comply with legal, regulatory, and professional obligations.

Sharing Your Information

We will never sell your personal information. We may share information with:

Medicare, private health insurers, or GPs (where consent is provided),
Other health professionals involved in your care (with your consent),
Regulatory bodies if legally required.

Storage & Security

Your information is stored securely in line with Australian Privacy Principles. We take reasonable steps to protect it from misuse, interference, loss, and unauthorised access.

Your Rights

You may request access to your information, ask for corrections, or raise concerns about how it is managed.

Contact Us

If you have questions about this Privacy Policy or wish to make a complaint, please contact:

Ultivate Pty Ltd
info@ulltivate.space

07 3288 6905

Ultivate Legal Disclaimer

Clinical Programs Disclaimer (Medicare / Private Health Eligible)

Clinical services provided by Ultivate Pty Ltd are delivered only by registered health practitioners under AHPRA regulation and in accordance with APS and AAPI ethical codes. These services may be eligible for Medicare or private health insurance rebates when a valid referral or eligibility criteria are met.

Clinical consultations, assessments, and treatment plans are tailored to individual needs, and participation establishes a formal therapeutic relationship. Information provided through Ultivate’s website or materials is general in nature and should not replace personalised clinical advice. Clients are encouraged to consult their GP or treating specialist regarding their specific health circumstances.

Non-Clinical & Professional Development Workshops Disclaimer

Ultivate’s non-clinical workshops, training programs, and professional development experiences (e.g., leadership training, enriched workspaces initiatives) are designed for educational and psychoeducational purposes only. These programs are not a substitute for personalised medical, psychological, psychiatric, or financial advice, and participation does not establish a therapeutic relationship. While based on research-informed psychology and professional best practice, outcomes cannot be guaranteed. Participants remain responsible for their own decisions, actions, and wellbeing and should seek appropriate professional support where required.

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